About Us

Birmingham Water Works proudly serves high-quality drinking water to more than 770,000 people in the City of Birmingham and five counties. We are the largest water system in Alabama and our focus has always been on providing the best water service to our customers at an affordable price.

As an innovative water leader in our state and nationally, Birmingham Water Works prioritizes efficient operations, and environmental and community stewardship. Established in 1950 by the people of Birmingham, we constantly strive to be a world class utility focused on customer service, fiscal responsibility and sustainable growth.

Birmingham Water Works is governed by a nine-member Board of Directors. Two directors are appointed by the Mayor of Birmingham, four directors are appointed by the Birmingham City Council, one director is appointed by the Jefferson County Mayors Association, one director is appointed by the Shelby County Commission and one director is appointed by the Blount County Commission. The Birmingham Water Works Board is responsible for providing strategic direction to executive management, adopting the utility’s operating and capital budgets, approving contracts, and setting rates.

The Board designates a General Manager to execute its policies and orders. Reporting to the General Manager are three Assistant General Managers that lead Engineering and Maintenance, Operations and Technical Services, and Finance and Administration.